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  • I've been in an accident, what is the first thing I should do?Open or Close

    The first thing you should do is phone Manitoba Public Insurance to inform them you have been in an accident. They will take down all of the information, and set you up with an adjuster and date to have your vehicle estimated. It is then decided whether or not your vehicle is repairable or a total loss. If repairable you will be given papers to bring to a Manitoba Public Insurance Accredited shop like us.

  • Can I phone for an estimate?Open or Close

    If your car has been estimated by Manitoba Public Insurance within the last 3 months already, you can phone and give us your claim number. Your car does not need to be seen until you bring it in. If you are not having your work done through an insurance claim, it is always best to bring your vehicle down to properly assess your vehicle for an estimate.

  • Can I choose to take my car to any repair shop?Open or Close

    If you're using a Manitoba Public Insurance claim to repair your vehicle you can choose any Manitoba Public Insurance Accredited repair facility you wish.

  • What is a deductible and who do I pay it to?Open or Close

    A deductible is used by Manitoba Public Insurance to control premiums because they help control claim costs. The deductible is paid to the shop doing your repairs. Paying your deductible is also dependent on who is at fault in the accident.

  • How long will the repairs take?Open or Close

    When you schedule your repair, we will give you a tentative completion date. Your repairs will be completed in a timely fashion without compromising quality standards for the sake of time. You could also take advantage of our courtesy car while we will be fixing your car.

  • Are you open on the weekends?Open or Close

    No, we are not open on the weekends. We are open Monday through Friday from 8am to 5pm.

  • Do you use O.E.M. (Original equipment parts)?Open or Close

    Our commitment to quality means that we keep you completely informed about all aspects of the job while we are repairing your vehicle. While we would prefer to use new original equipment parts (O.E.M.) instead of aftermarket or generic parts (replacement parts made by a third party manufacturer) YOU are our customer and we will do everything we can to work with your insurance company on your behalf. We could also use the brand of your choice for any aftermarket alterations for your vehicle.

  • Can my paint be matched exactly?Open or Close

    At Wayne Johnston Auto Body & Glass our technicians knowledgeable and trained and we utilize only the latest technology in computerized paint colour matching.

  • How long should I wait before I wash or wax my newly painted vehicle?Open or Close

    You should wait a minimum of 1 week before washing and/or waxing your newly painted vehicle.

  • Do you also do mechanical work?Open or Close

    Yes we do. We have a licensed auto mechanics and we do a wide variety of repairs and restoration.